FAQ

We sell Mikey’s right here online and at a variety of retailers throughout the U.S. Check our store locator to see where Mikey’s is sold in your local area.

Please note: When using our store locator, we cannot guarantee a specific store’s inventory, so we recommend calling the store in advance to find out if the product you are looking for is in stock.

Sorry, unfortunately we cannot ship to Alaska, Hawaii, or Canada at this time. Our foods are frozen, and we are not able to use 2-day shipping for these locations to ensure the food doesn't thaw in transit.

Most online orders will arrive 5-7 days after you place your order. We do our best to send out orders as quickly as we can, however we appreciate your patience in rare situations where it takes a little bit longer!

All of our products are certified gluten-free!

The certified gluten-free logo means Mikey’s products have been independently verified as meeting strict gluten-free standards. In other words, we didn’t make it up.

Like many certified gluten-free companies, our products are made in a manufacturing facility that also processes wheat. However, we have very thorough and strict procedures in place to ensure that there is no gluten cross-contact when we are making our products. This includes scheduling our production runs on dedicated days, sanitizing, and rigorous auditing. Product samples from every production run are also tested by a third-party lab for traces of gluten. You can read more about gluten-free labeling rules and our production process here.

Our entire product line is dairy-free and lactose-free!

All of our products are grain-free EXCEPT Spicy Southwest Pockets with Beyond MeatⓇ Crumbles and Meaty Marinara Pockets with Beyond MeatⓇ Crumbles.

All of our tortillas and our Cheese Pizza Pockets, Pepperoni Pizza Pockets, Cauliflower Broccoli Pockets and Buffalo Chicken Pockets are egg-free.

All of our English muffins and tortillas are paleo. Our pockets are no longer paleo because the crust now contains chickpea flour.

Our keto-certified products are: Original English Muffins, Toasted Onion English Muffins and Original Pizza Crust.

All of our tortillas are 100% plant-based and certified vegan! 

We also have four plant-based pockets: Cheese Pizza Pockets, Cauliflower Broccoli, Spicy Southwest with Beyond MeatⓇ Crumbles, and Meaty Marinara with Beyond MeatⓇ Crumbles.

We recommend eating all of our products within 6 months of freezing.

You can keep our English muffins and tortillas thawed in the refrigerator up to a week. Pockets should remain frozen until you are ready to heat them.

The man, the myth, the legend…yes, he does exist! Learn more about the Mikey who started it all!

Because our products are perishable, we cannot accept returns. We do our very best to ensure that your order arrives frozen, but if you happen to have a shipment arrive in an unacceptable manner, please contact our support desk at askmikey@eatmikeys.com.

Shipments not opened in a timely manner. All of our products are perishable. If sending as a gift, you may wish to notify the recipient of the nature of the shipment’s contents.

We ship our products in a box packed with special insulation and dry ice to prevent your order from thawing during shipping. When unpacking your cooler, please be very careful when handling the dry ice:

Never let your bare skin come into contact with dry ice. It can cause painful burning!

Only store and use dry ice in a well-ventilated area. Inhaling high concentrations of carbon dioxide gas can cause nausea, headaches and even unconsciousness. When transporting dry ice in a vehicle, put it in your trunk and crack the windows.
To safely dispose of dry ice, let it evaporate in a well-ventilated area away from children and pets.
Do not consume dry ice in its frozen form.

Do not use dry ice in glass, crystal or plastic containers, as they may crack from the extreme cold.

Styrofoam insulation can be disposed of in the garbage.